{"id":2793,"date":"2024-12-10T19:07:03","date_gmt":"2024-12-11T00:07:03","guid":{"rendered":"https:\/\/nutritioncarestage.com\/?page_id=2793"},"modified":"2025-07-19T18:21:18","modified_gmt":"2025-07-19T22:21:18","slug":"ordering-information","status":"publish","type":"page","link":"https:\/\/nutritioncare.org\/publications\/books\/learn-more\/ordering-information\/","title":{"rendered":"Ordering Information & Returns"},"content":{"rendered":"\n\n

Bulk Discounts<\/h2>\n\n\n\n

ASPEN offers discounts off bulk orders of 4 or more print<\/em> copies (eBooks not eligible) of the same ASPEN title in the same transaction. Bulk discounts cannot be combined with other promotional offers. Please contact ASPEN Publications<\/a> for questions about purchasing larger quantities and more information on bulk orders.<\/p>\n\n\n\n

Quantity<\/th>Discount<\/th><\/tr><\/thead>
4-9<\/td>5%<\/td><\/tr>
10-24<\/td>10%<\/td><\/tr>
25-49<\/td>15%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

eBooks for Groups and Institutions<\/h2>\n\n\n\n

ASPEN ebooks for multi-user access can be purchased by libraries, companies and other institutions. Have your medical librarian or other representative email our partners at EBSCO (ebookinfo@ebsco.com<\/a>), VitalSource (bulk.orders@vitalsource.com<\/a>), Redshelf (hello@redshelf.com<\/a>), or Rittenhouse (customer.service@rittenhouse.com<\/a>) for pricing options.<\/p>\n\n\n\n

International Orders<\/h2>\n\n\n\n

Outside the USA & Canada? Our international partner, Mare Nostrum, handles print book orders worldwide. Fill out their contact form (https:\/\/marenostrumgroup.co.uk\/contact<\/a>) or email them at philipparimmer@mare-nostrum.co.uk<\/a>. <\/p>\n\n\n\n

ASPEN Shipping and Returns Policy<\/h2>\n\n\n\n

ASPEN orders are shipped via UPS or USPS. Please allow 7–10 days for domestic deliveries and 14–21 days for deliveries to Alaska, Hawaii, U.S. territories, and Canada. Unused books in their original packaging may be returned within 30 days<\/strong> of invoice date. eBooks cannot be transferred or shared, and refunds are not offered on eBook purchases.<\/p>\n\n\n\n

Please include ASPEN’s invoice number with your return request. Shipping\/handling charges are nonrefundable. We recommend shipping your return via an insured carrier. ASPEN is not responsible for lost or stolen packages. Damaged packages may be refused at the time of delivery. <\/p>\n\n\n\n

Please ship returns to:
Mount Vernon Printing
Attn: Sandy Bell
sandy.r.bell@rrd.com
13201 Mid Atlantic Blvd
Suite 100
Laurel, MD 20708
Phone: 301-341-5600  <\/p>\n\n\n\n

If you receive a damaged or defective book from ASPEN, please complete this claim form<\/a>. Claims must be submitted within 30 days<\/strong> of the order\/invoice date.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

Bulk Discounts ASPEN offers discounts off bulk orders of 4 or more print copies (eBooks not eligible) of the same ASPEN title in the same transaction. Bulk discounts cannot be combined with other promotional offers. Please contact ASPEN Publications for questions about purchasing larger quantities and more information on bulk orders. Quantity Discount 4-9 5% 10-24 10% […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2790,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"folder":[],"class_list":["post-2793","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOrdering Information & Returns - ASPEN<\/title>\n<meta name=\"description\" content=\"ASPEN offers discounts on bulk orders of 4 or more print copies of the same ASPEN title in the same transaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nutritioncare.org\/publications\/books\/learn-more\/ordering-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ordering Information & Returns\" \/>\n<meta property=\"og:description\" content=\"ASPEN offers discounts on bulk orders of 4 or more print copies of the same ASPEN title in the same transaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nutritioncare.org\/publications\/books\/learn-more\/ordering-information\/\" \/>\n<meta property=\"og:site_name\" content=\"ASPEN\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-19T22:21:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nutritioncare.org\/publications\/books\/learn-more\/ordering-information\/\",\"url\":\"https:\/\/nutritioncare.org\/publications\/books\/learn-more\/ordering-information\/\",\"name\":\"Ordering Information & Returns - 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